The gaming firm, Coolbet, is partnering with Enteractive, an expert in player engagement, to enhance user participation and retention across multiple Latin American regions.
Enteractive will deploy its activation initiatives in these crucial markets, concentrating on motivating registered users who haven’t deposited to experience Coolbet’s offerings. Additionally, they will re-engage dormant players, prompting them to return and utilize the platform.
This endeavor will involve Enteractive’s representatives employing their distinctive conversational method to interact directly with these individuals, providing assistance and customized incentives. This tactic has a proven track record of converting inactive users into depositing and active players.
Julija Moisenko, Coolbet’s Marketing Operations Lead, conveyed enthusiasm about the collaboration, highlighting their dedication to delivering a superior player experience and differentiating themselves within a competitive landscape.
Believed that seasoned customer support agents would significantly enhance Coolbet’s achievements, particularly in attracting new users and retaining their current base.
Listen, if you’re a company in this industry, you must prioritize player satisfaction and encourage repeat business. This entails tailored assistance, ensuring seamless operations, and providing enticing incentives. Every engagement matters – it’s an opportunity to cultivate your brand, onboard new players, and maintain the loyalty of existing ones.
On a related note, the Swedish game creator Gaming Corps recently established a collaboration with Coolbet.